Please inform us on time if you have to cancel your holiday.
In case of cancellations up to 30 days before the arrival day we charge no cancellation fees. In case you inform us later we must charge the room according to our price list and period of booking. The same applies for later arrivals or earlier departures. In order to avoid having to pay cancellations fees, we advise you to take out our very convenient cancellation insurance. Ask us for the necessary documents when booking, or print the conditions on our website under Requests.
Occasionally, something can happen before the start of a trip. With our cancellation insurance you are financially covered. Should a booked stay at a hotel be delayed, or even not taken up or prematurely broken off, cancellation charges can be redeemed in accordance with EU standards. In order to save you any expenses in such cases, we recommend you take out this trip cancellation insurance, with which you are covered by the "Europäische Reiseversicherung" travel insurance.
Therefore we
recommend you:
